Mamba Expeditions

Privacy Page

 


Effective Date: 09-2026

Company Name: Mamba Expeditions

Website: Mambaexpedition.com

Registered Address: Budanilkantha-Cheseni, Kathmandu, Nepal
 
At Mamba Expeditions, we respect your privacy and protect your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we keep it safe when you visit our website or book a trip with us. 
 

1. Information We Collect

To organize your treks, climbs, and tours safely and efficiently, we collect specific types of information: 
  • Personal & Contact Details: Full name, email address, phone/WhatsApp number, residential address, nationality, date of birth, and passport details (copies and numbers required for official trekking permits). 
  • Emergency Contacts: Name and phone number of a relative or designated emergency contact person. 
  • Health & Medical Data: Relevant medical history, dietary requirements, or fitness disclosures necessary for high-altitude safety and rescue coordination. 
  • Payment Information: Transaction confirmation details. Note that sensitive payment data (like credit card numbers) is processed securely through trusted third-party payment gateways; we do not store raw financial card details on our servers. [1, 2, 3]
  • Technical Data: IP address, browser type, device information, and cookies collected automatically when you browse our website to help improve your user experience. 

2. How We Use Your Information

 

We use your data strictly for legitimate operational and safety purposes, including:
  • Trip Bookings & Logistics: Processing reservations, booking hotels, domestic flights, and hiring local guides or porters. 
  • Permit Issuance: Submitting passport and personal details to local and government authorities to secure mandatory trekking permits and TIMS cards. 
  • Safety & Emergency Response: Sharing critical medical or contact information with rescue teams, insurance providers, or medical personnel in case of an emergency on the mountain.
  • Communication: Sending trip itineraries, pre-trip preparation advice, and operational updates. With your consent, we may also send promotional newsletters (you can opt out anytime). 

3. How We Share Your Information

 

We do not sell, rent, or trade your personal data. We share information only under these strict circumstances: 
  • Government & Regulatory Bodies: Authorized tourism boards, national park entry checkpoints, and permit-issuing offices as required by law.
  • Service Partners: Trusted local hotels, airlines, and transport providers necessary to fulfill your travel itinerary.
  • Emergency Services: Insurance agents, hospitals, or search-and-rescue authorities if an incident requires urgent intervention. 

4. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, or alteration. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

5. External Links

 

Our website may contain links to external sites or partner resources not operated by us. We are not responsible for the privacy practices or content of those third-party websites. 

6. Your Rights

 

You have the right to request access to, correction of, or deletion of the personal data we hold about you. To update your records or ask questions about this policy, contact us at:
  • Email: prem@mambaexpeditions.com
  • Phone/WhatsApp: